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Business Systems Analyst


This is a Full-time position in Hamilton, ON posted July 17, 2021.

Requisition ID: 101800 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team Scotiabank’s Term Lending System (TLS) team is responsible for building, maintaining and servicing the mortgage system of the Bank.

We work collaboratively with our business partners Real Estate Secured Lending (RESL) and Insurance Canada (IC) to understand and achieve a holistic view of all customers’ various mortgage and creditor insurance needs and requirements.

The role: To support the above vision, we are seeking an energetic Business Analysis Specialist who will play an important part in the team and help achieve the desired goals by providing leadership in analysis, design, development, implementation and support.

Is this role right for you?

Works with key stakeholders within all business functions to align technology solutions with business strategies.

This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users Participate in the systems implementation process by reviewing acceptance criteria, QA test strategy and providing post-implementation support.

Prepares cost-benefit analyses to aid in decisions on system implementation and able to create business solutions/system design that increase competitive advantage Able to support day to day production operations such as Service Now tickets, production issue resolution and communication.

Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities Providing backup support to the project manager and assisting with the development of detailed project plans and monitoring of progress against planned objectives Well versed with Agile/Waterfall project methodology .

Do you have the skills that will enable you to succeed in this role?

Possesses strong analytical and critical thinking skills to handle complex projects/situations, identifying gaps and recommend solutions.

Ability to resolve technical problems and understand complex system details that lead to increased operational efficiency with high quality technical solutions Basic technical knowledge to understand system flows and dependencies across various applications Demonstrates leadership skills with an ability to build strategic relationships with the business partners and other stakeholders Excellent written and verbal communication, presentation, and interpersonal skills.

Displays strong work ethic with sense of urgency.

Ability to remain composed and focused under tight timelines and high-pressure environment Flexible team player who is eager and quick to learn new skills and tools Mortgage and Creditor Insurance knowledge is an asset What’s in it for you?

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We provide you with the tools and technology needed to create positive customer experiences You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), vacations, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Canadian Banking Technology supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans.

Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms.

Location(s): Canada : Ontario : Scarborough Scotiabank is a leading bank in the Americas.

Guided by our purpose: ”for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here.

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.