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Senior Manager, BBC Commercial Credit

Meridian Credit Union

This is a Full-time position in Hamilton, ON posted July 16, 2019.

The Senior Manager, BBC Commercial Credit is accountable for the quality of credit applications submitted by respective account managers at a specific Business Banking Centre (BBC) location, and maintaining controls for credit and operational risk within the Commercial and Small Business portfolios.

The role is responsible for approving, amending or declining credit applications within delegated authority (or making recommendations if beyond delegated authority) in a timely and efficient manner, ensuring risk is appropriate and superior Member experience is maintained.

Facilitating Meridian’s ability to meet financial objectives related to the profitable growth of the business lending portfolio is critical to success, employing an appropriate risk appetite to achieve business results while demonstrating a high level of employee engagement.

The key skills are diligence, objectivity, insight, accuracy, flexibility and creativity.

A culture of shared, proactive risk management is to be fostered.

Regular efforts are required to ensure a positive environment prevails between BBC and Commercial Credit Department, through open communication on opportunities for improvement with respect to credit applications and due diligence.

Key Responsibilities: Assess all credit applications, ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation.

Adjudicate Commercial Credit applications within lending authority, and assist in the administration of the Commercial loan portfolio within the framework of credit management policies, ensuring business loans represent acceptable risk and return to Meridian.

Apply sound credit adjudication techniques based on knowledge and practical experience.

Ensure the overall portfolio is comprehensively monitored and controlled, adhering to and administered within approved guidelines.

Ensure policies and procedures are adhered to in accordance with the Credit Procedures Manual.

Develop and implement strategies to return high risk accounts to performing where possible.

Be the expert on pricing models and provide feedback to the BBC regarding balance between Member risk and pricing.

Assist in providing coverage and growing each BBC portfolio in your region of responsibility, ensuring the BBC meets or exceeds annual sales, revenue, volume & new Member objectives with quality.

Assist in executing the BBC’s business plan, goal setting and growth strategies.

Ensure that all BBC staff within the region of responsibility are knowledgeable of and operate within the applicable regulatory and compliance guidelines and Meridian’s policies & procedures (including but not limited to: AML, Privacy, Systems & Information Security, etc).

Ensure staff are knowledgeable of and comply with Bank and Industry Codes of Conduct.

Understand changing market conditions and remain knowledgeable of relevant industry issues.

Identify and respond to changes in the business environment, establishing action plans to address Member issues and priorities.

Resolve Member & credit issues to deliver a positive Member experience.

Build new relationships and deepen existing Member relationships by consistently differentiating Meridian from the competition by providing a unique credit offering to individual Commercial Members.

Coach Commercial Services team in meeting business development targets by recommending alternatives in structure or pricing to meet the needs of Members and to adhere to Meridian’s risk management policies and credit appetite.

Maintain a coaching/training/mentoring program for Delivery employees to improve their credit writing skills, proactive risk management and their understanding of the adjudication process.

Coach BBC employees in developing creative credit solutions that add value for our Members.

Lead employee engagement impact planning sessions, progress meetings and activities, to increase the level of workforce engagement.

Enhance Meridian’s brand by participating at network events in your community.

Recommend, introduce and refer appropriate Business Partners and products to Members that are aligned to their needs.

Other duties as assigned, noting the evolving nature of this new role reporting into Credit Department.

Knowledge, Skills, and Abilities: Broad knowledge of special supervision requirements for risk mitigation including collection / work out techniques and remedies.

Advanced understanding of a wide range of Commercial business financing structures, standards, and techniques.

Advanced knowledge and understanding of business financial statements, business case proposals and cash flow analysis.

Advanced knowledge of commercial account operating procedures and related banking services.

Strong analytical and problem solving abilities.

Ability to quickly prioritize and resolve critical issues as they arise.

Proven ability to provide clear communications, advice and guidance consistent with Meridian Values.

Excellent communication skills and computer competency (word processing / spreadsheet).

Strong negotiation skills, with the ability to collaborate as a pro-active genuine partner.

Commitment to the organization by actively supporting the values and demonstrating alignment with the goals of the organization.

Education, Designations, Training, and Experience: Experience Broad Financial Services knowledge with a minimum of 10 years of Commercial lending/adjudication experience in various industries including hospitality, real estate.

Education University Degree in Business or Finance or related discipline or an equivalent combination of education and experience.

Experience the Difference Thank you for your interest in Meridian Credit Union.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Meridian is committed to providing accommodations for people with disabilities.

Should you require an accommodation, we will partner with you to meet your needs.

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