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Account Manager, Personal Banking

Canadian Western Bank

This is a Part-time position in Hamilton, ON posted July 15, 2021.

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors.

We do this by holding true to the values that guide us.

We put people first and build relationships with intention.

We seek out and embrace new ideas, knowing that better is always possible.

We believe that how we do things is as important as what we do.

And we harness the power of inclusion.

Our culture is who we are and how we show up
– as individuals and as a team
– to accomplish our strategy.

Account Managers are our specialists in retail/personal banking, helping our clients understand where their money is going and what it is doing.

Things like purchasing a home, investing in retirement or helping their children go to post secondary school.

This means having the chance to truly steer and grow your own portfolio of business.

What you will be responsible for: Dynamically fluid and purpose driven days that put you in the driver’s seat.

Building, growing and maintaining profitable, long lasting and genuine relationships with CWB clients.

Proactively identifying and anticipating client needs to uncover opportunities to be crucial to their financial success.

Exercising and developing your financial knowledgebase
– reading, learning and actively seeking market data, lending strategies, investment activity and much more.

Using customer insights to drive and guide your prioritization and handling of key relationships, information and documentation.

Developing strategies and scheduling for each account, while focusing on portfolio management, quality, exposure limits and security requirements.

Sharing your expertise of financial products and solutions with clients and your colleagues
– supporting their knowledge and participating in team meetings.

Spreading positive vibes and contributing to a team environment you’re proud to be a part of.

Who you are: You are all about people.

Be it your clients or your colleagues
– you like communicating and connecting with others to provide solutions and build real, lasting relationships.

You’re able to see the bigger picture.

Your client focus allows you to anticipate client’s need to go beyond expectations and drive opportunities to genuinely help others while growing business.

You’ve spent about four years in a banking environment and have had strong exposure to lending and investing.

Your experience in credit or loan administration has added to your sound understanding of credit granting analysis.

You’re a self-starter, independent and accountable.

You are results-oriented, eager to learn and have a real interest in finances and how people spend and use their money.

You are energized when faced with ambiguity and can adjust your approach
– with people and problems
– to respond efficiently and optimally in changing conditions.

This means balancing the many tasks, demands and challenging priorities that arise in a day with a practiced ease and level head.

You’re computer savvy
– MS Office Suite, as well as exposure to a lending or banking system.

​ Why work for us?

Benefits to benefit you.

Your voice matters.

Help us shape our voice around important social & cultural matters.

The opportunity to make a difference .

Build a team.

Make an impact.

Put your mark on the CWB landscape.

Flexible work arrangements .

Make work make sense for you.

Remote work.


Physical health and mental fitness are priorities .

Generous time away to practice self-care and family-care with 100% company paid benefit & support programs.

Community giving.

Drive economic prosperity in your community.

Get involved.



All with CWB support.

Bring your whole self to work.

Inclusion is a journey requiring practice & experience that results in a powerful outcome.





At CWB, we play to win.

When we fail, we fail forward.


Join, participate, lead an employee regulated group (ERG).

Find a community within the CWB family.

Organization wide coaching services .

Strategic career design is something we work hard to deliver for all employees.


Peer to peer recognition program.

Both “in the moment” and monumental Financial rewards .


We pay you too.

Base plus performance incentives.

In fact, this role has incentives on top of incentives Retirement investment strategy.

You can’t work forever, so we have a RRSP contribution & matching program with financial advisors at the ready to help you make the most of your wealth.

Company ownership.

The knowledge and opportunity to impact the bottom line and be rewarded for it
– every day, with our employee share purchase plan.

Great Places To Work.

CWB recognized as one of 50 Best Workplaces in Canada Discover CWB.

Find your purpose.

Apply today.

discoverCWB LI-KM As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives.

You are welcomed and encouraged to bring your whole self to work.

Dignity, respect and equality are non-negotiables.

If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date: P osition closes at 12:01am on the close date identified below.