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Administrative Support III – Registration

Alberta Health Services

This is a Part-time position in Hamilton, ON posted July 17, 2021.

Your Opportunity: Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance.

Creation of Unique Lifetime Identifier (ULI ) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory.

Completion of necessary documents to complete the registration process for WCB, RCMP, and/or NRA clients.

Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, ER physician notes, medical supplies, and immigration x-rays.

Respond to telephone queries and requests for patient information as per appropriate guidelines.

Depart ER visits in the regional registration system to include the attending physician, triage score, departure date and time, and discharge diagnosis in a timely manner.

Application of identification wristbands for all clients.

Coordinate inpatient bed assignments in consultation with the Bed Utilization Coordinator/ Charge Nurses, and/or PCC.

Separate client records and interfile utilizing terminal digit system and date order.

Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner.

Maintain a positive public image to patients, visitors, staff, and physicians.

Generate and complete discrepancy reports in a timely fashion.

Complete deposits as per Finance guidelines and maintain the float.

Accept sick calls from staff as applicable, and initiate calls to find appropriate relief.

Health Information Records Management duties.

Retrieval of patient charts from Health Information/ Records Management department outside of regular hours and log removal of chart to appropriate nursing unit/physician.

Other duties as required.

Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III Union: AUPE GSS Department: NZ ATHA HC Registration Primary Location: Athabasca Healthcare Centre Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 26-JAN-2021 Employee Class: Casual/Relief Date Available: 05-FEB-2021 Hours per Shift: 6.50, 7.75, 11.00 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $22.79 Maximum Salary: $27.69 Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent.

Additional Required Qualifications: Successful completion of Medical Terminology course (Testing will be performed).

Experience: 2 years reception experience.

Working knowledge of patient/ client filing systems an asset, particularly terminal digit systems.

Excellent interpersonal skills.

Ability to work cooperatively and professionally with clients, nursing staff, and physicians.

Ability to prioritize and organize work in a fast paced environment while receiving minimal supervision.

Ability to read, write, and communicate effectively.

Neat and well-groomed appearance.

Superior customer service skills.

Proven accuracy in spelling, keyboarding, and attention to detail.

Minimum typing speed of 45 wpm (Testing will be performed).

Proven initiative and ability to work with minimal supervision.

Preferred Qualifications: Familiarity of Alberta Health Services and Programs is an asset.