Switchboard Operator

Position Summary
As a member of the HITS  Call Centre department, the switchboard operator is responsible to provide services to clients by facilitating communications at Hamilton Health Sciences and regionally through: rapid, accurate and courteous processing of all calls (switchboard, answering service, patient information, etc.), operation of hospital paging equipment, as well as overhead, emergency and regular paging, monitoring of alarm computer, processing incoming trouble calls and dispatching and implementation of emergency code procedures, entering rosters into the Startel system for all on call disciplines, and other clerical duties as assigned.