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Senior User Experience Designer (Public Sites)


This is a Contract position in Hamilton, ON posted June 7, 2021.

Company Overview Tell us your story.

Don’t go unnoticed.

Explain why you’re a winning candidate.

Think ”TD” if you crave meaningful work and embrace change like we do.

We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive.

Carve out a career for yourself.

Grow with us.

Here’s our story: Department Overview At TD, we pride ourselves on creating industry-leading experiences used by millions of people on a regular basis.

User Experience Designers play a critical role in crafting digital shopping and servicing experiences that help our clients build a better financial future.

They design with usability and accessibility in mind, and ensure information is well-structured and organized in a way that is easy to consume.

A deep understanding of our customers and their needs is foundational to our design practice.

We are looking for a Senior UX designer eager to make an impact and solve meaningful problems.

You’ll get a chance to work with a team of user experience professionals from diverse backgrounds and collaborate closely with the best design research team in the industry to generate insights, concepts and production-ready designs.

Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity.

We encourage hybrid talent with multidisciplinary expertise.

Job Description As a Senior UX designer at TD, you’re a true expert in your field and a strong advocate for the customer.

You’re formally trained in design and passionate about customer-centric innovation.

You take pride in your work.

You obsess over details and insist on iterating until you’ve gotten it right.

You see feedback as a good thing.

You’re a great storyteller who is at ease presenting and discussing your work with clients and stakeholders.

You challenge old ways of thinking and put the customer at the center of everything you do.

User-Centred Design methodologies are second nature to you.

If this sounds like you and you’re interested in joining a team of top design talent creating industry-leading experiences across all customer touchpoints, then we want to hear from you.

Transform complex problems into elegant experiences Creation of sketches, user flows, site mapping, wireframes, prototypes, scenarios and UX specifications Close collaboration with business, marketing and development teams to align on UX strategies Experience in working in both waterfall and agile environments Advocate for the user throughout the project lifecycle, with the use of design thinking practices Stay abreast of current design methodologies, practices and trends Participation in observational studies, usability testing and other customer research Effective communication and presentation of conceptual ideas, detailed designs, and design rationales Requirements Degree in design or a design-related discipline (industrial design, user-centred design, visual design, design strategy, human factors, psychology, human-computer interaction, etc.) 5 years of experience as a UX designer in an agency, start-up, or corporate environment 5 years of experience designing responsive experiences and mobile experiences Ability to translate conceptual ideas into compelling customer experiences Strong prototyping skills demonstrated through various techniques: sketch, paper, wireframe, interactive prototypes Proficiency with design tools as such Axure and Adobe’s Creative Suite Strong understanding of web and mobile technologies Meticulous attention to detail Exceptional organization, logic, and analytical skills Excellent verbal and written communication skills Ability to ask good questions and communicate effectively both verbally and in writing Ability to communicate ideas to a diverse audience and constructively integrate feedback A conceptual thinker with proven problem-solving skills Ability to see the “big picture” and hone-in on the details Strong interpersonal skills with the ability to collaborate well in a team environment Strong portfolio that showcases your understanding of user centred design Hours 37.5 Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.