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Solution Architect (VoIP)

Distributel Communications Limited

This is a Full-time position in Hamilton, ON posted January 17, 2023.

Since 1988, Distributel connects Canadians to the people, passion, and priorities that matter.By constantly challenging ourselves to simplify, add utility, and humanize the ways people do business with us, we will create a valuable experience for our customers in every way.

Join an award-winning organization in its mission to provide a true alternative to Canadian consumers LOCATIONS: Toronto, Ontario ABOUT THE OPPORTUNITY: The Solution Architect (VoIP-SBCs) will be responsible for planning, architecture, design, testing, installation, and leading the engineering and operations of systems and infrastructure within Distributel.

Candidate has to be creative problem solver, curious, collaborative and ready to be on leading edge of technological transformation.

The incumbent will develop on their own and/or with internal and external teams the needed solutions to ensure SBCs solution and deployments are aligned with our business objectives and requirements of HPBX, Residential and SIP Trunk solutions.

KEY RESPONSIBILITIES: Assess business and technical requirements and plan and develop the technical and process aspects of solutions and develop vision and strategy of the solutions based on requirements and objectives.

Ensure that technical proposals are technically sound, deliverable, and competitive.

Participate in planning and coordination of deliverables and milestones.

Lead Design and Deployment of new systems and solutions.

Develop and Maintain documentation of systems including architectural diagrams of systems layouts and functional requirements.

Understand network designs and constructs requirements to route voice and video traffic over internal and external networks.

Work with the engineering and operation teams to design, test and implement new solutions or changes to the existing solutions delivered to end customers.

Maintain and develop relationships with internal stakeholders who rely on the solutions we provide.

Contribute regular insight to others on the state of our solutions, industry trends, major issues, and business issues.

Develop, test, and approve software releases and configurations.

Maintain and develop processes related to provisioning, upgrades, support and deployment.

Act as Subject Matter Expert and point of escalation for the product, operation support and care teams.

Maintain current, hands-on knowledge.

Seek efficiency in any aspect of day-to-day work and processes.

Provide feedback and assist management with prioritization of new features.

WORKING CONDITIONS: Hybrid environment (Office/Home) with some time spent in datacentre environment as required in the performance of duties.

Some travel may be required (Edmonton, Ottawa, Montreal, Toronto).

TECHNICAL SKILLS AND QUALIFICATIONS: Working knowledge and experience in SBCs solution is required.

Experience with Perimeta, OpenSips, Genband/Ribbon, Oracle Acme Packet is an asset.

Experience with Hosted PBX, SIP Trunk and Residential telephony solution is an asset.

Experience with Unified Communication and Collaboration solutions is an asset.

Experience with META solution and Microsoft Teams is an asset.

Experience and working knowledge of SIP.

Knowledge of audio and video codecs (G.711, G729, G722, OPUS, AMR-WB and video H.264/H.265/AC3/AAC).

Knowledge of Service scaling and Geographical Redundancy High Availability (GRHA) solutions.

Knowledge of Cisco Broadworks and Network Architecture is an asset.

Experience with development, deployment and user migration is an asset.

IP Networking (OSI Model, Ethernet, IPv4, IPv6, etc.) with routing and switching knowledge.

Some knowledge of open-source software including (but not limited to) Apache HTTPd, Tomcat, Asterisk, OpenSIPS, BIND, MySQL, Postgres, Free Radius, OpenLDAP is an asset.

Some working knowledge of Linux Ubuntu, Redhat, Debian, CentOS, UNIX/BSD and some Windows Servers Editions is an asset.

Proficient with scripting in Linux and/or Windows (Python, unix shell, PowerShell, etc.) Some knowledge of HTML5, HTML/CSS/Javascript, REST/JSON and/or having some programming knowledge with C/C++ and Python is an asset.

Cloud knowledge (Azure, AWS, GCP) is an asset.

SKILLS & APTITUDES Self-motivated and driven.

Technically focused and business minded.

Customer experience focused.

Ability to balance working in a team and as an individual contributor.

Thrive under pressure.

Able to think non-linear.

Excellent communications skills.

Must be able to learn, understand and apply new technologies.

Experience integrating multiple vendor products using custom tools and approaches.

EDUCATION AND TRAINING College diploma or Universty degree in Computer Engineering or Computer Science.

Acceptable combinations of education and experience will be considered.

A minimum of five (5) years experience working as a systems administrator, system engineer, solution architect or system architect, in a service provider environment (hosted services or telecommunications provider).

A minimum of five (5) years experience participating as a SME in complex projects.

Agile SCRUM certification is an asset TOGAF certification is an asset HERE’S WHAT’S IN IT FOR YOU: Experience a wealth of opportunities that only a growing company can offer by joining a dynamic team that’s vigilantly working together towards reshaping the telecommunications landscape.

The heart and soul of our compensation program is built from the foundation of our vision, mission and values .

Industry-leading Corporate Medical and Dental benefits program, in addition to many other perks that make Distributel a great place to work.

RRSP contributions.

We promote work-life balance with generous PTO.

We provide a great work environment with organized social events.

You’ll have opportunities for growth & development.

We have great downtown locations and amazing people.

Distributel connects Canadians to the people, passion, and priorities that matter.

Join us in our mission to provide a true alternative to Canadian consumers Diversity and inclusion are important at Distributel.

We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger.

Distributel is committed to providing a workplace that ensures equal opportunities, development, and advancement for all.

WHAT HAPPENS AFTER YOU SUBMIT YOUR APPLICATION?

Your application is placed in our candidate pool.

If your application matches the manager’s search criteria, you may be contacted for a pre-screen interview.

Due to high volumes of applications, not all applicants who submit an application will be contacted.

Diversity and inclusion are important at Distributel.

We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger.

Distributel is committed to providing a work workplace that ensures equal opportunities, development, and advancement for all current and future employees.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

For a confidential inquiry, simply email your recruiter directly.