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Sr. IS Communications Network Analyst

Maple Leaf Foods

This is a Full-time position in Hamilton, ON posted September 28, 2022.

A Sustainable, Forward Thinking Protein Company Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange.

We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward looking.

As we pursue our vision to become the most sustainable protein company on earth, we are committed to creating shared value – creative business value through addressing some of the world’s most critical social and environmental challenges.

Our goal is to build a more sustainable food system, which provides nutritious affordable food, operates within planetary limits, cares for animals responsibly, and meaningfully engages with our communities to advance a more just society.

We are advancing bold changes within Maple Leaf and more broadly within society to pursue our vision.

We deeply believe this is the sustainable path to growth.

Our job is to make great food Maple Leaf Foods embraces a strong values-based culture, where our people are deeply engaged in work that is purposeful, fast-paced and challenging.

We cultivate an open, non-bureaucratic and inclusive workplace that fosters safety and transparency, along with individual leadership and accountability.

Each Maple Leaf team member has a voice and plays an active role in helping all of us achieve our goals with passion and discipline.

We support one another to grow professionally, to learn new skills and to take on challenging experiences in the spirit of continuous improvement Raise the Good in Food We have united behind a shared purpose – to Raise the Good in Food.

This spans a dramatic transformation of our flagship Maple Leaf brand, replacing anything artificial with simple, natural ingredients; investments and process changes to reduce our environmental footprint by 50% by 2025; building a diverse and inclusive culture where all talent thrives; becoming a leader in animal care; and advancing food security through our charitable foundation, the Maple Leaf Centre for Action on Food Security.

Our Leadership Values Eight core values guide us in everything that we do.

Do What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility The Opportunity This role will be based out of our main office located in Mississauga and you will be responsible for supporting other Information Solutions teams in the campus as well as the overall organization.

This is a great opportunity for a self-starter, who possesses critical thinking and sound technical skills.

The ideal candidate will have a positive attitude and strong customer service skills.

As a senior analyst you will bring diverse experience that will help with mentoring other team members.

The ideal candidate will have an area of focus in wireless networking or subject matter expertise with routing & switching.

You will be handling support incidents, service requests and be assigned to key projects where travel will be required.

This is a hybrid role and will require you to work from the Mississauga campus, your home or one of our GTHA facilities including our new London Ontario facility as we bring it online.

This is a dynamic position where we will leverage your experience to make your career rewarding while at the same time contributing to the knowledge of our team.

We are a closely knit team that prides itself on teamwork.

If you are looking to build upon your networking knowledge and contribute to build up our team than please apply.

A snapshot of some of the exciting things you will lead and do: Provide excellent customer service by execution of network technical projects and support operations that are designed to increase the business effectiveness of the Maple Leaf Foods infrastructure.

Participate in IS and Plant projects and represent the Infrastructure team.

Maintain our voice and data networks both in our core data center as well as regional locations Setting up a network in new and renovated locations and working with technology from Cisco, Palo Alto and Dell/VMWare Provide guidance, thought leadership and direction for our team Create and update documentation (design specs, project documentation, KB/SOP documents, other misc.

documentation as required) Implement processes, standards, and governance of network environments.

Review the current network design and propose a fully redundant and resilient network to support daily business operations and future growth, including DR needs.

Troubleshoot network issues including WAN, LAN, VOIP, WLAN as well as security.

Provide subject matter expertise and leadership in network technologies contributing to integrated solution designs, development, and implementation Communicate technical issues in business terms to appropriate stakeholders.

Follow/review standard operating procedures related to delivering effective preventative maintenance and solutions.

Participate in project related work inside and when required outside of normal business hours.

Participate in support work inside and when required outside of normal business hours.

You will be based in Mississauga with the opportunity to travel across North America and within the GTA based on business and project requirements.

Adhere to Infrastructure architecture governance and standards.

Provide infrastructure analysis as required.

Perform Support work assisting the Communications and other various IS teams.

What we have to offer you: Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business.

Competitive Health and Wellness benefits that start on your first day of employment Defined Contribution Pension Plan Commitment to Learning – courses, resources and tools provided to all employees Employee Assistance Program Potential opportunity to attend tech events courtesy of Maple Leaf Foods Deploy the latest WAN, LAN and Wireless Cisco Technology at our locations as well as support existing infrastructure.

Examples of technology that you will be supporting: Branch Network Cisco wired networks using the Catalyst and Bra Cisco Voice Collaboration technology such as Cisco Call Manager and Unity VMWare SD-WAN Work closely with our end user compute and server teams assisting with deployments of servers as well as laptops and desktops Be part of our expansion and modernization efforts of our network and its move to a more mobile driven one.

New locations being built for state-of-the-art food processing where IT, OT and IOT come together Support plant floor end user production systems that are connected to our network Be part of our on call support schedule What you will bring: The successful applicant will possess job experience in the data LAN/WAN networking field and systems.

While we do not expect you to be an expert in everything, we want to make sure that you do have the following knowledge.

Candidate will be supporting Cisco technologies and therefore experience with this technology is a must Excellent communication skills Ability to work in large or small groups Ability to balance multiple initiatives and support, in order to meet deadlines.

Ability to interact with the business on a non-technical level.

Flexible to a changing environment.

Switching and Routing: Experience and proficiency in L3 routing protocols OSPF, EIGRP and OSPF.

We mainly use OSPF but still have some EIGRP on our environment.

Knowing BGP is an asset.

Experience and proficiency in switching where you have deployed QoS and various Spanning tree protocols, port channels and multiple vlans.

Wireless: Operational experience in troubleshooting wireless connectivity and performance.

Taking part in deploying Wireless Areas of specialty: Having experience in either of these areas is welcome asset.

SD-WAN environment and if you have experience in this type of a technology is an asset Operational experience Supporting an SD-WAN Solution, Ideally VMWARE Velo Cloud Experience in configuring and deploying voice gateways/cubes in Call Manager and Unity VOIP Moves adds and changes within the environment.

Auto attendant configuration Maple Leaf Foods is committed to ensuring the health and safety of all our employees.

As part of this commitment, we have adopted a number of COVID-19 safety measures, including a requirement for all employees to be fully vaccinated by March 31, 2022 and to show proof of vaccination.

In keeping with this policy, successful candidates will need to provide proof of vaccination by March 31, 2022 (or prior to their first day of work if the start date is after March 31, 2022).

We will of course consider accommodations for anyone unable to be vaccinated following human rights and other applicable laws We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted.

Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodationsmapleleaf.com.

LI-Hybrid