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New

Senior User Researcher

Microsoft Canada

This is a Full-time position in Hamilton, ON posted July 29, 2021.

What is Yammer?

Microsoft Yammer is the industry-defining social network for the enterprise.

Millions of employees, including 85% of Fortune 500 companies, use Yammer every day, to build community and culture, share knowledge, and connect with their leaders and each other.

Why Yammer?

Yammer was one of the first startup unicorns this past decade and was acquired by Microsoft in 2012.

Today, this means we get the benefits of a startup
– rapid innovation, cutting-edge technology, outsized individual impact
– with the advantages of working for one of the most successful software companies in the world.

We work together in small, cross-functional teams
– engineers, product managers, designers, data scientists
– to design, deliver and operate delightful end user experiences to our tens of millions of users spread across the world.

We’ve always been mission-driven.

In this post-Covid world, Yammer has become even more indispensable as employees have a deep need for connection and a sense of belonging.

We’ve been growing rapidly and need your help to take Yammer to the next level.

You will have: Autonomy and freedom to innovate Choice of the best of open source and Microsoft-internal technology The ability to experiment, A/B test, and make data-driven decisions Tons of opportunity for outsized impact as part of a small but mighty team on a rapidly-growing product needed now more than ever At the same time, you also have the benefits of working at a top-tier tech company like Microsoft: Compensation, benefits, and perks Internal resources, technology, and opportunities for learning and growth Brand and networking Opportunity for massive scale as part of a suite with hundreds of millions of users About this job On the Yammer UX team, our goal is to empower individuals to build connections and community across their organizations .

Our team is a highly collaborative group of designers, researchers and content writers who value creativity, open idea sharing, and having fun while we work.

Most of all, we’re motivated by our millions of diverse users.

In this role, you will work with designers, data scientists, product managers and engineers to create forward-thinking strategy and user scenario-driven features to help the org meet business goals.

We are seeking an experienced researcher with a passion & skill for generating customer insights to help guide the development of Yammer and M365 products.

You will be joining a growing team of Designers and Researchers in shaping the process and methodology of turning customer insights into customer experiences.