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Manager, Category Management & Sourcing – Real Estate & Facilities

Manulife Financial Corporation

This is a Full-time position in Hamilton, ON posted June 4, 2021.

Are you looking for unlimited opportunities to develop and succeed?

With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description This role reports to Category Management & Sourcing
– Tower Lead and is responsible for the end-to-end management of their spend category related , which includes defining and executing a global sourcing and vendor management strategy.

Working closely with key stakeholders in the businesses, the incumbent will leverage their deep knowledge of the category, to identify and implement effective cost reduction strategies and change management plans.

He or she will deliver targeted savings through actions such as consolidating global company-wide purchasing volume and applying total cost of ownership levers to reduce cost and manage contracts with suppliers.

Responsibilities: Thoroughly understand spend category, vendor landscape, industry trends, and new emerging developments and service offerings Apply analytics to identify cost and demand reduction opportunities Partner closely with the leadership team(s) of the businesses you support to understand their business unit goals and priorities, provide thought leadership on emerging vendor models, and align and set the sourcing agenda Triage intake requests and assign projects to team members; work with them to quantify spend associated with commodities under your responsibility Quantify savings achieved, drive efficiencies, centralize competencies and improve the value of vendor relationships Define and report on vendor metrics, both strategic and tactical Influence and develop supplier negotiation strategies in partnership with the team Holistically understand and leverage key vendor relationships within a specific category Lead supplier negotiations, particularly for large complex transactions, and ensure execution of developed strategy Knowledge / Education: Undergraduate degree in business is preferred and/or 4-8 years of progressive business experience in global supply chain management and/or vendor management In-depth knowledge of sourcing and procurement principles and standard methodologies Experience working in the relevant spend category, directly and/or in a procurement organization Experience with sourcing and procurement systems and tools Solid analytical skills Understanding of standard contractual terms and conditions to mitigate legal and business risk Experience in vendor governance and risk management is considered a strong asset Knowledge of relevant legislative and regulatory requirements relating to management of third party outsourcing in the jurisdictions in which Manulife operates Skills / Competencies: Technical and professional knowledge
– demonstrated understanding and application of procurement and vendor management principles and best practices Ability to analyze problems and act as the decision maker
– effectively search for and use industry and market insights You have the ability to assimilate, synthesize, and present complex information in a valuable way You are attentive to detail, and are able to evaluate the feasibility and practicality of ideas and options You love taking ownership and making informed and timely decisions You are an innovator
– a guide in identifying and implementing change management and business process transformation, and someone who consistently challenges the status quo by taking balanced risks to promote growth of ideas You are comfortable in high pressure environments You’re a strategic thinker who goes beyond day-to-day business realities to craft a clear vision and goals You’re a global thinker
– dedicated to improving the Company’s competitive position on an enterprise and global level, yet understands and is respectful of what works in different parts of the world and what doesn’t You’re a team builder who creates strategic partnerships with internal clients and vendors; builds consensus and engagement with key stakeholders You are a skilled communicator, able to translate complexity with clarity and ease and articulate a clear view of concepts, ideas, and objectives You are comfortable collaborating with different stakeholders at all levels, and represents the company externally with confidence You are a keen collaborator who shares resources and leverages knowledge across the organization; you build and cultivate an extensive network If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers.

As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation.

Information received regarding the accommodation needs of applicants will be addressed confidentially.