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Production Supervisor

Mother Parkers Tea & Coffee

This is a Full-time position in Hamilton, ON posted August 4, 2022.

Who we are Mother Parkers Tea & Coffee is a leading customer solutions provider, manufacturing and supplying quality coffee and tea to some of North America’s largest retailers and foodservice chains.

Our fast-growing EcoCup® brand of single-serve pods makes it easy for consumers to recycle through 3 easy steps of separation.

Combining state-of-the-art technology and new product innovation with more than 100 years of business success, Mother Parkers continues to grow.

We take pride in delivering a better beverage experience for customers and consumers, and a better employment experience for our people We operate multiple manufacturing facilities in both Canada and the U.S.

We are committed to doing what’s right for the planet, people, and the communities in which we operate.

From farm to cup, we’re engaged locally and at the industry level in ensuring a sustainable future for our customers and consumers.

At Mother Parkers, we will give you every opportunity to voice your ideas, own what you do, , and share your passion for people, our products and our customers.

We live by our mission to provide a better beverage experience for our customers; and as a fourth-generation family-run company, we know that starts with great teams and innovative thinkers.

We empower our people to turn their ideas into solutions, execute with integrity, deliver with quality, and take pride in their work.

In turn, we foster a culture built on our values that supports everyone to be their best.

Who we need Reporting to the Production Manager, we have an opportunity for a Night-shift Production Supervisor working 7:00 pm to 7:30 am Friday, Saturday and Sunday with a 4-hour pay top-up.

You will take ownership of both the department goals and the team’s efforts, allocating work, troubleshooting issues, managing schedules, and ensuring a safe and productive environment.

This is a food packaging environment with incredibly high sanitization standards and an automated technology setup.

What’s in it for you Impact, leadership, and career development.

You want to play a role in our vision to become a best-in-class world-class production facility focused on continuous improvement projects to reduce operational costs through increased efficiency.

You will be given the opportunity to participate in various training courses and programs to further your growth and development.

Everyone on the production floor has achieved some level of Lean Six Sigma, and you will be supported as you pursue your green belt and beyond.

Whether you are interested in moving up to a Production Manager role or pursuing a position on another team such as Continuous Improvement, Quality, Maintenance or Planning, you will be supported in your goals.

What we do today isn’t necessarily what we will do tomorrow; we want your ideas, and we want to encourage your career development.

The impact of your work will be far-reaching.

If you’ve had a cup of coffee on the go in the morning and it didn’t cost you $5, it’s probably been roasted and packaged by us.

What you will do: Oversee the work of your team.

You will ensure team members have the equipment, knowledge, and protocols in place to work safely, surveying the work area and observing teams frequently throughout your shifts.

You will establish production priorities and challenge the team to adhere to effective operation and customer service goals.

You will coach the team, providing access to training and development.

Drive results.

You will leverage lean manufacturing principles to drive overall equipment effectiveness and eliminate waste.

You will coordinate production activities to obtain optimum production and utilization of human resources, machines, and equipment.

Ensure compliance.

You will implement, expect, and enforce a high level of compliance with all food safety and general occupational safety standards, quality specifications, local and governmental environmental requirements, and internal systems, including Safety, Quality, and Environment, to maintain the required certifications.

You will attend all health, safety, leadership, etc., training to maintain a safe, healthy, and efficient working environment.

You will ensure the facility is constantly prepared for regulatory, corporate and customer-directed inspections.


You will conduct safety investigations in the event of issues and implement control measures.

You will review production, quality control, maintenance, and operational reports to determine the causes of nonconformity with product specifications.

What you bring to the role: The mindset.

You strive for better.

Better solutions, better efficiency, better collaboration.

You have an engineering mindset and approach challenges as problems to be solved, not issues to be passed on.

You take cost-control, safety, and quality incredibly seriously.

The experience.

You have 3 years of progressive experience working in a high-quality, ISO-certified consumer packaged goods or food manufacturing environment.

You understand the relationship between mechanical, electrical and technical issues, and you have exposure to automated technology on the production/packaging line.

You are comfortable using different software applications, including Microsoft Office and PLCs.

You have on-the-job exposure in Occupational Health & Safety, Lean Manufacturing, and Quality Assurance.

The leadership.

You understand the ‘middle management’ role and can effectively navigate the demands coming from the top-down and the difficulties coming from the bottom up.

You can independently own and meet your deliverables as a collaborative team leader, coaching and inspiring high performance, quality, and efficiency.

You can manage conflict, mentor individuals, coordinate schedules, and identify gaps in skills or resources.

The interpersonal skills.

You are empathetic with exceptional patience and can convey a sense of urgency.

You have flexible and effective communication skills and can work closely with the production floor, operations, and administrative teams.

You know how to provide concise but detailed updates during shift changes, and you are comfortable working with management.

The flexibility.

You have the flexibility to work different shifts on occasion to cover absences.

What we offer you: We want you to feel appreciated.

We provide a competitive Total Rewards package, including health benefits from Day 1, employer matched retirement savings plans, and optional Health or Wellness Spending Account.

We value continuous learning, skills development, and career growth and we offer a Tuition Assistance Program for learning outside our environment.

We want you to take your work home.

While you don’t have to drink coffee to work here, we have an employee discount on our tea and coffee products.

If you want to join our mission of creating a better beverage experience as an integral and valued member of our team, and you have 70% or more of the qualifications we are looking for, we invite you to express your interest here.

While we can’t guarantee an interview, we do promise to review your resume and see if this might be a good fit for both of us.

Mother Parkers is committed to providing accommodations for persons with disabilities.

Accommodation is available on request for candidates taking part in all aspects of the selection process.