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Senior Manager, Advanced Analytics and Business Insights

Cargojet Airways Ltd.

This is a Contract position in Hamilton, ON posted September 20, 2022.

Senior Manager, Advanced Analytics and Business Insights Accelerate your career with the most awarded Air Cargo Airline in Canada Cargojet is Canada’s leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night.

Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been awarded one of Canada’s 50 Best Managed Companies as well as being awarded the Shipper’s Choice Award for the best Air Cargo Carrier in Canada for the past number of years.

Being part of Cargojet will allow you to become a part of a diverse and vibrant family at the leading edge of the air cargo industry both domestically and internationally.

Cargojet team members are dedicated, hardworking, and have a strong sense of leadership and commitment.

Primary Objective of the Position: Under the guidance of the VP
– Vice President, Sales & Customer Enablement, continuously evolve business reporting, conduct data analysis, build self–service reporting and analytical tools, and deliver business insights in an environment of rapid growth and increasing complexity.

Principal Duties and Responsibilities: Candidate must prioritize collaboration and innovation – with particular skills in listening and development, across all peers, cross-functional partners, team and/or senior leaders.

Oversee quantitative and qualitative research addressing both pillars: insights & analytics and foresights & innovation using market, guest, competitive, and cultural research Hold a standard for enterprise-level insights and foresights that provide a unified view to answer complex strategic questions and assess opportunities Provide objective strategic direction to inform our senior leadership team through unified insights and foresights Build strong relationships and partnerships to influence decision-making through robust insights/foresights Dedicated enterprise insights – ensure team is staying current and proactive on guest, market, competitive and cultural insights and foresights (i.e.

competitive data, pulse, macrotrends etc.) Synthesis of inputs – oversee key enterprise questions that come in and determine course of action required to address briefs and drive to insight SME expertise and up-skilling – oversee the development for the team in terms of best practices, methodologies, vendor partnerships etc.

as well as overall leadership & development, and best practices for decentralized partners Build out the foundational processes including insight moments, global/regional division of insights, support for decentralized insight teams and overall budgetary management and coordination (centralized knowledge management system) Futures implications – ensure a high standard of practice is held for future-oriented research and that implications to the business are integrated into strategic planning or relevant teams’ work; build out the network of proprietary innovation sources Minimum Qualifications: 3 years industry experience Highly experienced working in Microsoft Excel and PowerPoint Must Have: Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

Communicates with honesty and kindness, and creates the space for others to do the same.

Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

Fosters connection by putting people first and building trusting relationships.

Important to Know: Cargojet is an equal-opportunity employer.

We thank you for your interest.

Only those candidates selected for an interview will be contacted.

We are committed to providing accommodations for persons with disabilities.

If you require accommodation, we will work with you to meet your needs.

As a federally regulated workplace, Transport Canada mandates all employees to be fully vaccinated for COVID-19 as a condition for providing active duties effective Oct 30, 2021.

At Cargojet, we make safety the highest priority.

Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace.

This is a critical element of our drug and alcohol policy that all employees must comply with at all times.